Refund and Returns Policy
At BRANDxDASH Private Limited, we strive to provide high-quality professional branding, ghostwriting, and career writing services. We want you to be fully satisfied with the services you receive. If, for any reason, you are not satisfied with the final product, please review our Refunds and Returns Policy below.
Refund Policy
We offer a satisfaction guarantee for our services. If you are not satisfied with the final product delivered by BRANDxDASH Private Limited, you may be eligible for a refund or revisions. Please read the following conditions carefully:
1. Initiating a Refund Request: To request a refund, you must contact us within 72 hours of receiving the final product. You can reach out to our customer support team via email at [email protected] or through our designated contact form on our website.
2. Eligibility for Refund: Refunds are considered on a case-by-case basis. We will assess the nature of the dissatisfaction and the circumstances surrounding the request.
3. Refund Process: If your refund request is approved, we will process the refund within 10 business days using the same payment method used for the initial transaction.
Revision Policy
If you are not satisfied with the final product but would like to give us the opportunity to make improvements, we offer a revision policy. Please note the following:
1. Requesting Revisions: To request revisions, you must contact us within 72 hours of receiving the final product. We will work closely with you to understand your specific concerns and make the necessary revisions to meet your expectations.
2. Number of Revisions: We provide 3 rounds of revisions as part of our revision policy. Additional revisions beyond this limit may be subject to additional fees.
Contact Us
If you have any questions or concerns about our Refunds and Returns Policy, please don’t hesitate to contact us at [email protected] or through our designated contact form on our website.
Please note that this policy is subject to change, and it is your responsibility to review it periodically for updates.